NAM Event Policies
Review below for NAM event policies. Contact us with any unanswered questions.
Event Pricing
- Member Rates – Members must log into their NAM account prior to registering to receive the member price. Refunds will not be given for failure to log into member account.
Tickets, Refunds, & Cancellations
- Payments Accepted – Credit card, ACH or check. Payments are due at time of checkout and prior to event.
- Event Refunds – For most events, within four days of the event, refunds may not be available. To request a refund more than four days prior, contact NAM..
- Conference Refunds - For larger events, cancellation and refund windows may be extended, up to two weeks prior to the event. Please check the event specific page for refund information
- Registrant substitutions may be available outside of the cancellation and refund window. Contact NAM to substitute a registrant.
Downloadable Content
- Downloadable Content – For purchases with downloadable links, such as the Salary & Benefits Survey or the Executive Transition Toolkit, no refund will be given. If you made an electronic purchase and did not receive it, check your spam or junk folder. Contact NAM for troubleshooting.
NAM Event Calendar
- Nonprofit Member & Business Partner events can be added to the NAM Calendar
- Submit your event for posting consideration.
- Posting policy: Community Calendar postings are free for all NAM nonprofit organizational members. NAM reserves the right to modify and/or remove postings. If your event posting is removed, you may contact NAM to determine the reason for removal. This calendar is for our service area events only. Our definition of "event" means it's held at a physical location or a virtual gathering for professional or educational purposes. "Deadlines" (not meeting "event" definition) are not appropriate for this calendar. Do not submit commercial or public events where the nonprofit community is not intended to be the majority in attendance. Any information posted on the calendar is considered public information.