Are Your Clients Satisfied? (UNO STEPS)
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Are Your Clients Satisfied? (UNO STEPS)

STEPs Workshops and Professional Development STEPS, in collaboration with Grace Abbott School of Social Work's Continuing Education and Professional Development Program, meets the criteria of an approved continuing education program in Nebraska for social work and mental health practice.

 Export to Your Calendar 9/24/2020
When: Thursday, September 24, 2020
1:00 PM
Contact: Ben Dement

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Registration and more information here: https://www.unomaha.edu/college-of-public-affairs-and-community-service/support-and-training-for-the-evaluation-of-programs/professional-development-workshops/workshops.php

Are Your Clients Satisfied?

Thursday, September 24, 2020 | 1 P.M. - 3 P.M.
Offered virtually via Zoom 
(a link to join will be provided to paid registrants two days prior to the workshop)

Client satisfaction surveys are notorious for low response rates. When we do get them back, the responses aren't always helpful. Let's talk about strategies for overcoming these trouble spots, and increasing the usefulness of survey responses. This interactive webinar will give you knowledge and skills to construct a satisfaction survey and a plan for administering it. We will also discuss ways to maximize the usefulness of results.

Presenters: Jeanette Harder, Ph.D., CMSW and Daniel Kreuzberg
CEUs Available: 2 social work/mental health
Cost to attend: $40 ($20 for students)