Squeaky Clean HR: Performance Management & Coaching
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Squeaky Clean HR: Performance Management & Coaching

How do you ensure employees are doing their best work? This webinar will give attendees skills and best practice information needed to manage your employee’s talents and expertise to meet your team and organizational goals.

When: Tuesday, October 25
10 - 11 AM
Where: Webinar
Presenter: Ralph Kellogg & Robin Fredieu, Centris FCU
Contact: Dan Walsh

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$25 NAM members

$50 Non-members


How do you ensure employees are doing their best work?  Formal employee appraisals are only a small part of the incentive to increase performance. Performance management is an everyday process and the biggest part of a manager's job in meeting the organization's goals.


  • The difference between coaching and counseling employees
  • How to conduct performance reviews and coaching sessions
  • How to identify performance issues through evaluation
  • How to keep high performers engaged and create Success Plans for employees
  • The importance of employee documentation
  • Conducting the tough conversation and manage follow-up
  • How to carry out a separation process


  • Are already familiar with the basics of performance management
  • Oversee the work of other employees
  • Are responsible for evaluating performance
  • Need to create or improve your performance management system
  • Have an antiquated evaluation system
  • Only evaluate employees once per year or your evaluation process is more of a formality than an important developmental event in the work year
  • Experience more employee turnover than you’d like



Ralph Kellogg, PMP, SPHR, SHRM-SCP, is the Vice President of Human Resources and Corporate Training at Centris Federal Credit Union. Mr. Kellogg has over 20 years of experience in banking, customer service, sales, and nonprofit arenas. Mr. Kellogg has an extensive background in strategic planning, training, corporate communications, and human resources, including employee relations and labor union management. Mr. Kellogg holds a BS in Business Administration, a BS in Human Resources Management, a MS in Negotiation and Dispute Resolution, and a MBA. Mr. Kellogg has served on a variety of local nonprofit Boards of Directors including, the Literacy Center of the Midlands, Together, Inc., Nonprofit Association of the Midlands, Inclusive Communities, as well as the Advisory Council for Financial Education at Metropolitan Community College.

Robin Fredieu is a passionate and energetic organizational development professional with over 14 years of OD and human resources experience.  She is currently an Organization Development Consultant with Centris Federal Credit Union, and has held similar roles at Hayneedle, Bank of the West and Commercial Federal Bank. In her current role, Robin is responsible for the employment onboarding process, management and leadership training programs and employee relations. She holds the Professional in Human Resources credential (PHR), as well as the Society for Human Resource Management certification credential SHRM-CP.